At Mera eKYC, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when you use our website or the Mera eKYC app. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information:
When you use the Mera eKYC app or website, we may collect personal information such as:- Aadhaar Number (used solely for eKYC verification purposes).
- Name, mobile number, or other details required for identity verification.
- Non-Personal Information:
We may collect technical data, such as:- Device information (e.g., device type, operating system).
- Browser type and version.
- IP address and location data.
- Cookies and Tracking Technologies:
- We use cookies and similar technologies to improve your experience, track website usage, and analyze performance. You can manage cookies through your browser settings.
How We Use Your Information
- To facilitate Aadhaar-based eKYC verification.
- To improve our app and website functionality.
- To provide customer support and respond to user queries.
- To comply with legal obligations and prevent fraud or misuse.
Data Protection
We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell, rent, or share your personal information with third parties, except:
- When required by law or government authorities.
- To authorized service providers assisting in the operation of the app or website.
- In case of fraud prevention or security enhancement.
Third-Party Links
Our website or app may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Users should review the privacy policies of third-party websites before interacting with them.
User Rights
- Access and Update: You can access or request corrections to your personal data by contacting us.
- Data Deletion: You can request the deletion of your personal information, subject to legal and operational requirements.
- Opt-Out: You can opt out of receiving marketing communications or restrict the collection of non-essential data.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover such data, it will be deleted promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the “Effective Date” updated accordingly. We encourage users to review this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Email: support@meraekyc.com
Website: https://meraekyc.com